Client waiting list
Record client preferences when no suitable appointment is available yet.
Have the client contact details and requested service ready. These steps apply to your current studio. Available actions depend on your account permissions. Before making changes, check that you have opened the correct record.
- Open Waiting list and add the client, service and preferred specialist.
- Set suitable dates and time windows. Save the entry and check matching available slots.
- Track an offer’s result. An appointment is created after successful acceptance, not when joining the list.
An offered slot may already be taken. Acceptance rechecks availability; offer another suitable time.