Messages from the contact form
Track enquiries from the public page separately from actual bookings.
The contact form must be enabled on the published page. These steps apply to your current studio. Available actions depend on your account permissions. Before making changes, check that you have opened the correct record.
- Open Contact inbox and select a new enquiry. Read its text and the sender’s contact details.
- Reply using the provided email or phone number. Clarify the service and preferred time.
- Mark the handled message as done. If you agree on an appointment, create it separately in Calendar.
Changing the message status sends no reply and creates no client. Search for an existing client before booking.