Aftercare instructions
Prepare studio-approved instructions for specific services and track delivery.
Check email setup and the client’s communication consent. These steps apply to your current studio. Available actions depend on your account permissions. Before making changes, check that you have opened the correct record.
- In Settings → Language and communication, open the aftercare rules.
- Link the service to reviewed text in the appropriate language. Save the rule and check its content.
- After the visit is actually completed, check the instruction status in the appointment details.
No message is sent without a matching rule, contact, consent and configured email. Completing again does not resend already sent instructions.